Privacy Policy
FindCreators respects your privacy and is committed to protecting it. This policy explains how we collect, use, and safeguard your data, including information obtained from Meta platforms (Facebook and Instagram).
Data Protection
We implement industry-standard security measures to protect your personal information.
User Control
You have control over your data with options to access, update, or delete your information.
Limited Data Collection
We only collect information that's necessary to provide and improve our services.
No Data Selling
We do not sell your personal information to third parties under any circumstances.
Quick Navigation
By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our website and services. This policy applies to all information collected through our website, mobile applications, and any related services.
Information We Collect
We collect the following types of information when you use our website or services:
User-Provided Information
- Identity Information: Name, username, profile picture, and other identifiers you choose to provide.
- Contact Information: Email address, phone number, and mailing address when you register or contact us.
- Profile Information: Your biography, interests, preferences, and other details you choose to share.
- Submitted Content: Any content you create, upload, or share on our platform.
Instagram Business Account Data
When you connect your Instagram Business account via secure Meta authentication, we collect:
- Username, profile picture, bio, followers count
- Media (posts, images, videos)
- Insights and engagement metrics
This data is collected only when you explicitly connect your Instagram Business account through the Meta Graph API.
Non-Personal Information
- Device Information: Browser type, operating system, device type, and IP address.
- Usage Data: How you interact with our website, including pages visited, time spent, and features used.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your experience.
- Location Information: General location based on IP address or more precise location if you grant permission.
How We Use Your Information
We use the information we collect for various purposes, including:
Core Platform Services
- To display your profile and media data to brands on our platform
- To provide analytics and insights for creator-brand collaborations
- To match creators with appropriate brand opportunities
- To facilitate communication between users
Improvement & Analysis
- To improve and personalize your experience
- To analyze usage patterns and trends
- To develop new features and functionality
- To troubleshoot technical issues
Communication
- To communicate with you about your account
- To send administrative notifications
- To provide customer support
- To send marketing communications (with consent)
Legal & Security
- To comply with legal requirements and platform terms
- To enforce our terms and policies
- To detect and prevent fraud or abuse
- To protect the rights and safety of users
Use of Meta Platform Data
We access your Instagram Business data using Meta's Graph API, and we strictly comply with Meta's Platform Terms.
- We only request the minimum necessary permissions (e.g., instagram_business_basic)
- We do not use this data for advertising outside of our platform
- We do not share this data with third parties unless required for our core platform services
User Consent for Meta Data
By using FindCreators and logging in via Facebook or Instagram, you consent to:
- Our access to your Instagram Business account data
- The use of that data in accordance with this Privacy Policy and Meta's terms
Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss. Our security measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication procedures
- Secure data storage and backup systems
- Employee training on data protection and security practices
Important Note: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.
Data Deletion and Your Rights
You have the right to request deletion of your account and data at any time, as well as other rights regarding your personal information.
Access and Portability
You have the right to access the personal information we hold about you and to receive a copy of this information in a structured, commonly used format.
Correction
You have the right to request that we correct inaccurate or incomplete personal information about you.
Meta Data Deletion
To request deletion of your Meta-sourced data (e.g., Instagram profile and media), email us at hello@findcreators.ai or visit your account settings. Upon request, we will remove all associated Meta data from our systems within 7 business days.
You can also remove our app's access via your Facebook/Instagram account settings.
Restriction and Objection
You have the right to request that we restrict the processing of your personal information and to object to the processing of your information in certain circumstances.
How to Exercise Your Rights
You can exercise your rights by:
- Accessing and updating certain information through your account settings
- Contacting us directly at hello@findcreators.ai
- Using the "unsubscribe" link in our marketing emails to opt out of communications
We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before fulfilling your request.
Cookies and Tracking
We use cookies and similar tracking technologies to analyze usage and improve our service. You can control cookies through your browser settings.
Our Cookie Policy provides detailed information about the types of cookies we use, how they work, and how you can manage your preferences. You can view our full Cookie Policy here.
Most web browsers allow you to control cookies through their settings. However, if you choose to disable cookies, some features of our website may not function properly.
Third-Party Links and Services
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by FindCreators. We are not responsible for the privacy practices or content of these external sites.
When you click on a link to a third-party website or use a third-party service integrated into our platform, you will be subject to that third party's privacy policies. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of our services constitutes your agreement to the updated policy.
When we make significant changes, we will post the updated policy on this page with a new "Last Updated" date and may notify you through a notice on our website or by email (for significant changes).
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email us at:
hello@findcreators.aiLast updated: July 16, 2025
Related Policies
Please also review our Terms of Service and Cookie Policy which govern your use of our services.